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3Lab Locations
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Our Walk-In Lab Locations
Walk in for testing at any of our branches. No doctor's referral needed.
Hillcrest, Durban
Address
2 Knelsby Avenue, Hillcrest
Hours
Mon to Fri 08:30 to 16:00
Phone
031 880 2150Observatory, Cape Town
Address
24 Lower Main Road, Observatory
Hours
Mon to Fri 08:30 to 16:00
Phone
021 201 1658Parktown North, JHB
Address
02 7th Avenue, Parktown North
Hours
Mon to Fri 08:30 to 16:00
Phone
082 065 2172Get in Touch
WhatsApp is the fastest way to reach us. Message us directly, or fill out the form and we'll respond within 1 working day.
- Most WhatsApp queries answered within 5 minutes
- Email replies within 1 working day
- No obligation, just helpful info
Need urgent help?
WhatsApp Us NowOr send a non-urgent message
We'll respond via email or WhatsApp within 1 working day.
Already tested? Here's what's next.
Quick Answers
Common questions about contacting us and visiting our labs.
Do I need a referral to get tested?
▼No doctor's referral is needed for any of our walk-in lab tests. Simply visit any of our branches during operating hours. For medical aid claims, a referral from your doctor may be required. Check with your provider.
What is the fastest way to get help?
▼WhatsApp is our fastest channel. Most queries are answered within 5 minutes during business hours. You can reach us on 072 843 7564 from any branch.
Can I book an appointment online?
▼Yes! You can book a specific time slot at any of our labs through our online booking system. Walk-ins are also welcome. No appointment necessary.
Do you offer after-hours or weekend testing?
▼Our labs are open Monday to Friday, 08:30 to 16:00. For urgent after-hours needs, please WhatsApp us and we will do our best to accommodate. Home testing kits are also available for anytime, anywhere testing.
How do I get my results?
▼Results are sent to you via email, or via WhatsApp if you prefer. Turnaround times depend on the test: blood tests take 2 to 5 working days (urgent results can be ready in as little as 24 hours) and PCR tests take 5 to 7 working days. Full guide to getting your results. Some rapid tests provide results while you wait.
Is my information kept confidential?
▼Yes. We follow strict POPIA guidelines and medical confidentiality standards. Your results are only shared with you unless you provide written consent for a third party.
100% Confidential
LGBTQIA+ Friendly
No doctor's referral needed
Free Results Certificate
PayFlex Available